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General FAQs: For Beginners About OASTeachers
Product FAQs: BrushesPaperBooksColorsAccessories
Technique/Style FAQs: General TechniqueGong-bi (Fineline)Calligraphy
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About OAS
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Where are you located and are you open to the public? |
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We have an industrial/office space with a showroom at this location. The address is 21522 Surveyor Circle, Huntington Beach, CA 92646. We are open to the public Monday through Friday from 9am to 5pm. |
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Please send me a catalog and can you put me on your mailing list? |
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OAS will mail a catalog at no charge just provide us with your name and mailing information either by phone, mail or e-mail. Once you place an order with OAS you will be automatically be placed on OAS's mailing list for quarterly newsletters and announcement. If you do not want to be put on OAS's mailing list? Just let us know and we will be sure not to include you in our mailings. |
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Do I have to give you my phone number, it is unlisted? |
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OAS understands your concerns with releasing your phone number, however we only use it as a precautionary measure. In case we have a question about your order or perhaps had difficulty with your billing information we may need to get in contact with you. Otherwise your order may be delayed until we can get in touch with you. We will take an e-mail address instead. Please note away does not sell your information to anyone. |
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Do you sell your customer information? |
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OAS respects our customers privacy. At no time do we sell our customer information. |
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I am teacher. Do you offer educational discounts to teachers? |
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Yes, we do. We have a series of procedures that an instructor must follow in order to receive a teacher's discount. Please contact OAS for more information. |
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Where is my invoice? |
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If your package was delivered by the Post Office which will have a meter stamped postage on the upper right of the package, the invoice will be located inside the plastic pouch that has an orange label that says "packing list" enclosed. If you package was delivered by UPS (United Parcel Services), then the invoice is located in back of address pouch label on the outside of your package. If you threw out your package before noticing these pouches, contact OAS and we can mail you a copy of your invoice. |
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